15°Help
Contact us
Email or call us about sizes, colors, orders, delivery or returns. We answer emails within two business days.
Get in touch about anything on the site: which size suits you (300 ml to 1.18 l), which lid fits your tumbler, a color you cannot find, or the supplier documents we confirm on request. We are also here for orders, delivery, a parcel that arrived damaged, and returns.
What helps us answer fast
- Your order number, if you are asking about an order.
- Photos of anything that arrived dented, cracked or with a damaged lid, sent within 7 days of delivery.
We answer emails within two business days, Monday to Friday.
Withdrawing from your contract takes a minute and needs no phone call: withdraw from contract here.